15. Creating a Sense of Belonging and Connectedness for the Student Arrival Experience in a School of Arts and Humanities

Challen’s chapter describes how her university used Facebook Live to help new students gain a sense of belonging and orientation before they arrived and during their induction week. Students who had already accepted a place on a course could watch the Deputy Dean of School conducting a tour of the campus and facilities, introducing them to key members of staff and allowing students to ask questions about their course, or related issues. With over 6000 views of the event and really positive feedback from the students, they plan to repeat the virtual tour at the start of the next academic year.